Digital Patient Engagement Tackles the Labor Crisis, Improves the Patient Experience
The detrimental effects of COVID-19 changed health care, possibly forever. Patients are demanding more control and a safer, simplified experience. For health care workers, the pandemic has led to increased burnout, concerns about workplace safety and staffing shortages that threaten not only patient care, but also the entire provider ecosystem.
Nearly 30% of health care workers are considering leaving their profession altogether, and nearly 60% reported impacts to their mental health stemming from their work during the COVID-19 pandemic, according to a 2021 Washington Post-Kaiser Family Foundation survey. And, this unprecedented labor shortage trend is expected to continue through 2022 and beyond according to predictions released by Moody’s.Read More